COOKIE POLICY

25/5/2018

Cookie Policy

1.             Who we are

In this Cookie Policy, we”, “us” or “our” means (Suivo NV), with its registered office at (Prins Boudewijnlaan 41, 2650 Edegem, Belgium) and with company number BE0820.531.116. We act as controller for the personal data we gather through your use of our website (https://www.suivo.com/).

Since our Website makes use of “cookies”, we would like to inform you about the different types of cookies we use and which cookies our service providers use and how you can manage and block cookies.

If you have any questions, concerns or complaints regarding this Cookie Policy or our use of cookies or you would like to revoke your consent, you can contact our privacy department:

(a)        Via-mail: privacy@suivo.com, to the attention of our Data Protection Officer

(b)       By post: to Suivo NV, Attention: Data Protection Officer, Prins Boudewijnlaan 41, 2650 Edegem, Belgium.

This Privacy Policy was revised last on (25/5/2020).

2.             Cookies

What are cookies?

Cookies are small pieces of data that a website asks your browser to store on your computer, laptop or mobile device when you visit a websiteor certain pages of that specific website. The cookie allows that website to“remember” your actions or preferences over time and to apply them during subsequent visits, for example your preferred language.

Cookies usually contain the name of the website where the cookie has come from, how long the cookie will remain on your device (its expiry date), and a value which is usually a randomly generated unique number.

A distinction is made between strictly necessary cookies and other cookies.

The strictly necessary cookies are necessary for the proper functioning of the Website, for example for the security of our Websiteand its accessibility. By virtue of the applicable legislation, we are not required to ask your consent to use such cookies.

A further distinction on the basis of the category can be made according to the specific purpose of the cookie. For each of these categories (unless they are strictly necessary), we will ask your consent.  

Cookies can be divided into the following categories:

(a)        Permanent cookies and session cookies: The task of a permanent cookie is to recognize the web browser with a view to repeat visits to the Website, while the task of a session cookie is to recognize the web browser during the visit to the Website. Permanent cookies will remain stored on your computer or mobile device. Session cookies will be deleted at the end of every session.

(b)       First party cookies and third party cookies: first party cookies are set by the Website itself. Third party cookies are set by other websites than our Website. This happens when our Website incorporates elements from other websites, such as social mediaplug-ins or advertisements that are put on our Website.

(c)        Performance cookies and functional cookies: performance cookies monitor how the visitor uses the Website. This enables the website administrator to adjust and optimize the content and ease of use of the Website (for example: how many people have visited the different pages on the Website and which language is the most popular amongst our visitors). Functional cookies are cookies that remember your preferences when you use the Website, such as your chosen language, and will make the Website more user-friendly and enhancing your user experience.

Cookies will not always contain personal data but may contain information that may lead to your identification, in which case such cookie shall be treated as personal data. To the extent a cookie can be considered as personal data, our Privacy Policy will apply. More information about privacy, data protection and your rights can be found in the Privacy Policy.

Which cookies do we use?

Strictly necessary cookies:

These are required for the operation of our Website. They include for example cookies that enable you tolog in. No consent for these cookies is required.

Cookie

Description

Duration

Type

wp-wpml_current_language

null

1  day

Other

_fbp

This  cookie is set by Facebook to deliver advertisement when they are on Facebook  or a digital platform powered by Facebook advertising after visiting this  website.

2  months

Advertisement

fr

The  cookie is set by Facebook to show relevant advertisments to the users and  measure and improve the advertisements. The cookie also tracks the behavior  of the user across the web on sites that have Facebook pixel or Facebook  social plugin.

2  months

Advertisement

_ga

This  cookie is installed by Google Analytics. The cookie is used to calculate  visitor, session, campaign data and keep track of site usage for the site's  analytics report. The cookies store information anonymously and assign a  randomly generated number to identify unique visitors.

2  years

Analytics

_gid

This  cookie is installed by Google Analytics. The cookie is used to store  information of how visitors use a website and helps in creating an analytics  report of how the website is doing. The data collected including the number  visitors, the source where they have come from, and the pages viisted in an  anonymous form.

1  day

Analytics

_gat_UA-112026204-1

This  is a pattern type cookie set by Google Analytics, where the pattern element  on the name contains the unique identity number of the account or website it  relates to. It appears to be a variation of the _gat cookie which is used to  limit the amount of data recorded by Google on high traffic volume websites.

1  minute

Performance

_hjIncludedInSample

This  cookie is associated with web analytics functionality and services from Hotjar,  a Malta based company. It uniquely identifies a visitor during a single  browser session and indicates they are included in an audience sample. 

Performance

_hjid

 Hotjar  cookie. This cookie is set when the customer first lands on a page with the  Hotjar script. It is used to persist the random user ID, unique to that site  on the browser. This ensures that behavior in subsequent visits to the same  site will be attributed to the same user ID.

Performance

  

Other cookies:

These cookies can be dividedinto different categories, as mentioned earlier in this Cookie Policy. Forthese cookies, your consent is required.  

Name

Category

Content  of cookie

Purpose

Retention  period

 

Cookies used by our partners

Our Website makes use of social media plugins. These social media partners use third party cookies. The following social mediapartners are used: Twitter,Facebook, Linkedin, Google+ and YouTube. We refer to article 5 of thePrivacy Policy for how we use these social media plugins. For your information,we will also provide you the links to the relevant cookie policies:

(a)        Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies;

(b)       Facebook: https://www.facebook.com/policies/cookies/

(c)        https://www.linkedin.com/legal/cookie-policy

(d)       Google+: http://www.google.com/policies/technologies/cookies/;

(e)        YouTube: https://policies.google.com/technologies/cookies?hl=en.

Managing and blocking cookies

When visiting the Website visitors will be informed (by means of a pop-up) which cookies are being used by us, and we will ask the visitor’s consent for the use of each of the cookies. You can at all times manage or delete cookies using the settings on your internet browser, allowing you to refuse some or all cookies, except for the strictly necessary cookies,since these cookies are essential for the visitor to browse the Website and its features. Turning off cookies will limit the service that we are able to provide and may affect your user-experience. Deleting cookies may result inmanually adjusting preferences every time you visit our Website.

For more details about controlling and/or deleting cookies, visit the page corresponding to your browser for more information:

(a)        https://support.google.com/chrome/answer/95647?hl=en(Chrome);

(b)       https://support.apple.com/kb/PH21411 (Safari);

(c)        https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (InternetExplorer);

(d)       https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-Website-preferences (Firefox);

(e)        http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(f)        https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge);

(g)       or visit, http://aboutcookies.org/how-to-delete-cookies/.

3.             Amendments to the Cookie Policy

We reserve the right to make amendments to this Cookie Policy. The most recent version of the Cookie Policy can be consulted on our Website.